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Do I need to add my company's email addresses to a contact group?

No. You don’t need to add your company’s email addresses to contacts or contact groups.

A contact group is for the people you email, such as a customer. You can add a customer’s domain, specific email addresses at that customer, or both.

Create a contact group

Section titled “Create a contact group”
  1. Click Entities in the bottom-left corner and go to Contact groups.
  2. Click Create a contact group.
  3. Enter a Contact Group Name.
  4. Add addresses under Email Addresses:, or domains under Email Domains:. Type one and click the plus button.
  5. Click Create.

If you use HubSpot, you can also click Create from Hubspot.

Add a single contact

Section titled “Add a single contact”
  1. Click Entities in the bottom-left corner and go to Contacts.
  2. Click Add a contact.
  3. Enter the address or domain in Contact Email/Domain.
  4. Click Save.

Use it in your reports

Section titled “Use it in your reports”

Once it’s saved, you can choose the contact or contact group straight away under When communicating with on any report.