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How do I set leave days or out of office days?

Leave days aren’t counted as working days, so time off doesn’t push up reply times.

For one mailbox

Section titled “For one mailbox”
  1. Click Entities in the bottom-left corner and go to Mailboxes.
  2. Click the ⋮ menu on the mailbox’s row and select Manage Leave.
  3. Under Date Range, choose the day or dates they’ll be away.
  4. Under Type, choose Leave.
  5. Click the Set … as Leave button. It shows the dates you chose, for example Set December 24th 2026 to December 26th 2026 as Leave.

For your whole company

Section titled “For your whole company”

Use this for days everyone is off, such as public holidays.

  1. Click your name in the bottom-left corner and select Settings.
  2. Go to Leave / Vacation.
  3. Under Date Range, choose the dates.
  4. Under Type, choose Leave.
  5. Click the Set … as Leave button.

Undo leave days

Section titled “Undo leave days”

To turn leave days back into working days, choose the dates, set Type to Working, and click the button. This works for one mailbox and for your whole company.