How do I add an alias to a mailbox?

If a mailbox sends or receives emails using an alias (another email address), add the alias to the mailbox. timetoreply can then track every email sent and received from that address.

1. Click Entities in the bottom-left corner and go to Mailboxes.
2. Click the ⋮ menu on the mailbox’s row and select Edit.
3. Under Aliases, type each address and press Enter.
4. Click Update Details.

Emails forwarded from another mailbox

If emails reach a shared mailbox or distribution list by being forwarded from another mailbox, add that mailbox as an alias too. See How do I track a shared mailbox or distribution list?

Need help or have feedback?

Email us at support@timetoreply.com. We’re happy to help.